Account Development Executive is required for this newly created position with an organisation who deliver design, specification and distribution of specialist electronic components and systems, lighting technologies and connectivity products, working across various industries including the FM, M&E, Electronics and more. As the Account Development Executive based 3-4 days a week in Central London the role will see you doing;
Key Account Development
To oversee the key account plans for the top customer and prospect accounts.
To help grow the penetration into key accounts through:
Identifying contacts from customer supplied lists;
Researching contacts through social media and other channels;
Participating and ensuring the company’s presence at customer (supplier) events, workshops and seminars;
Engaging with procurement and customer marketing teams.
To assist the sales and marketing teams in producing case study and customer specific content.
Support new sales campaigns and engage proactively with sales teams.
Act as bridge between sales team and all other internal functions across the group including acting as interface with marketing and customer service teams plus as required all other group support functions.
To identify opportunities and support the team in proactively following up quotes and other outbound sales-based customer engagements.
As required outbound sales calls.
Writing function based around bookings and other activity targets.
Interrogate the CRM to provide KPI metrics for sales teams and principles.
Produce QBR packs to support the sales team.
Produce graphs and presentation metrics for sales team meetings and board reviews from finance system and CRM.
Networking and Channel Partner Activities
To identify and build relationships with key industry lead bodies – such as BIFM, Supply Chain Sustainability, ECA, EIC and others.
Researching key industry events and identifying appropriate networking events for self and team members.
Monitoring social media channels and supporting group marketing in participating in appropriate events.
Identifying groups and publications to present/submit case studies, blog posts and opinion content.
Overseeing team social media activity and presence.
Ensure all activities are recorded in CRM and future follow up tasks logged for self/other team members.
Conducting outbound customer service and survey calls to gather market and customer
data and support sales campaigns.
To support partner, principle and customer visits, calls and engagements as
Ability to travel regularly to support events and key account development.
Role will be split between the London and Rochester offices as well as customer and event locations – a typical week will consist of 3 days in London office, 1 day in Rochester and 1 day at events.
Contribute to Department/Team/Business unit
To support the team and provide sales administration support for the field sales team / Sales Director.
Assist as required across the full end to end sales process.
Experience & Skills Required
The successful candidate will demonstrate the following:
Engaging and out-going personality.
Detail oriented with ability to follow through and see tasks to completion.
Customer facing with well-developed communications skills across all channels.
Committed with ability to motivate and drive team cohesion and performance.
Able to manage complex tasks and deliver against tight objectives and timescales.
Experience of working in a sales office or commercial role.
Ideally “A level” or Degree educated within a commercial discipline or with equivalent business experience.
Competent across all standard office applications with ideally experience in CRM and financial system. Knowledge of Microsoft Office (Excel, PowerPoint, Word) and Telecoms skills
What’s on Offer
This is a newly created position for the business and will allow you to stamp your own characteristics and style to the role. It also has the opportunity for personal development through role specific and industry lead body training courses coupled with internal support and mentoring. This is in addition to the base salary, bonus, pension, cost of travel to Kent each week and any events that may require attending and more great benefits all of which come hand in hand with career development too.
Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.